Shipping & returns
Order before 5pm ET and it ships today. If it is wrong, unopened cases come back within 30 days and damaged ones are replaced without a return.
Delivery times and cost
| Destination | Time | Cost |
|---|---|---|
| Contiguous US — standard | 2–4 business days | Free over $99, else $9.95 |
| Contiguous US — expedited | 1–2 business days | $24.95 |
| Alaska, Hawaii, Puerto Rico | 5–8 business days | Quoted at checkout |
| Pallet quantities | 3–7 business days | Quoted per destination |
The 5pm cut-off
Orders placed before 5pm ET, Monday to Friday, leave the same day. After 5pm they leave the next business day. The cart shows a live countdown once you are within two hours of the cut-off, so nobody has to guess whether they made it.
Returns
30 days, unopened cases, resalable condition. Refunds go back to the original payment method, or as a credit against a wholesale account if that is easier for reconciliation. Start a return from your account — no email required.
Opened cases cannot be returned. Gloves are a hygiene product and a part-used case cannot be resold, so we would rather say this plainly than take it back and destroy it.
Damaged or short shipments
Photograph the case and reply to your order confirmation. Damaged or short shipments are replaced, not credited, and we do not ask for the damaged goods back — the return freight costs more than the case.
Wrong specification
If the mil, size or material is not what the order needed, an unopened case swaps for the right one and we cover the freight both ways. Getting the specification right the first time is what the product finder is for.