Glove questions, answered

The things people actually ask before a first order — cut-off times, mil ratings, certification, terms and returns. If something is missing, tell us and it gets added here.

Ordering

What time do I need to order for same-day shipping?

5pm ET, Monday to Friday. Orders placed after 5pm ship the next business day. The cut-off shows a live countdown in the cart once you are within two hours of it.

Is there a minimum order?

No minimum for card orders. Wholesale accounts on net terms have a $250 minimum per purchase order, which is also where the first volume discount begins.

Can I order a sample before committing to a case?

Yes. Every line has a single-box option, and approved wholesale accounts can request a sample pack of up to four SKUs at no charge.

How do volume discounts work?

They apply automatically at the cart: 4% once the subtotal passes $250, 8% once it passes $500. Contract rates on an approved account replace these and are usually better.

Shipping and delivery

Where do you ship?

All 50 US states. Contiguous US delivery is 2 to 4 business days on stocked lines; Alaska, Hawaii and Puerto Rico are 5 to 8.

What does shipping cost?

Free over $99. Below that it is a flat $9.95. Pallet quantities are quoted per destination because freight class and lift-gate access change the number.

Can I get a delivery on a specific day?

On an approved account, yes — scheduled and recurring deliveries are set from your account and can be skipped or moved without calling anyone.

Products and specification

What does the mil rating actually mean?

One mil is one thousandth of an inch of material at the palm. 3 to 4 mil suits food service and light assembly, 5 to 6 mil is the medical and general-purpose range, and 8 mil upward is for automotive, chemical handling and heavy assembly.

Are your gloves powder-free?

Every nitrile and vinyl line is powder-free. Powdered latex is not stocked.

Are they latex-free?

All nitrile and vinyl lines are latex-free and safe in latex-restricted facilities.

Which lines are FDA cleared?

Every line marked Medical & Exam is FDA cleared for medical use and ASTM D6319 certified. Industrial lines are ASTM certified but are not sold for medical use.

Can I get a certificate of conformance?

Yes. Specification sheets and certificates sit on each product page next to the price rather than behind a request form.

Bulk orders and accounts

How long does approval take?

One business day in most cases. It is self-service — there is no sales call to book and no minimum spend to qualify for review.

Can I pay on a purchase order?

Yes, once approved. Net 30 and Net 60 are both available, and your PO reference carries through to the invoice automatically.

Can several people order on one company account?

Yes. An account can hold multiple users with separate logins against shared pricing, shared invoices and a shared order history.

Returns

What is the returns window?

30 days on unopened cases, in resalable condition, for a full refund to the original payment method or a credit against the account.

What if a case arrives damaged?

Photograph it and reply to the order confirmation. Damaged or short shipments are replaced, not credited, and we do not ask for the damaged goods back.